1. Introduction:

Welcome to CrownTech, a lead generation service. (“Company”, “We”, “Us”, “Our”). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions (“Terms”). These Terms govern your access to and use of our lead generation services, websites, and any related services (collectively, the “Service”).

2. Services:

CrownTech provides lead generation services specifically tailored for HVAC companies in the United States and Canada. These services include, but are not limited to:

-Website creation and optimization.

-Online marketing and lead generation through paid media (such as Facebook and Google Ads)

-Automated lead management and follow-up solutions.

We do not guarantee any specific number of leads or conversions, and performance is subject to various factors outside of our control.

3. Payment Terms:

-Setup fees and monthly retainer fees (or other) are outlined in each specific client contract ("the Contract").

-Clients are responsible for all third-party ad spend costs (e.g., Google, Facebook ads) unless stated otherwise in the Contract.

-Fees are due on the Payment Date each month, as specified in the Contract.

-Late payments may result in suspension or termination of services.

4. How We Use Your Information:

We use the information we collect for the following purposes:

-To provide and maintain our services

-To manage client accounts, including invoicing and communication

-To improve our services and personalize your experience

-To send marketing and promotional materials related to our services (you may opt out at any time)

-To respond to inquiries and provide customer support

-To comply with legal obligations

SMS Messaging & Promotional Messages

By opting in to receive SMS messages from CrownTechLLC, you agree to receive notifications and promotional messages regarding our services. Message frequency may vary. You can opt-in through the contact form on our website.

Opt-In Process:

Users may opt-in via a web form. Consent to receive SMS messages is obtained through a clear opt-in mechanism, and users are informed of their rights regarding the messages.

Message/Data rates:

The number of messages you receive may vary based on your interaction with our services. Message and data rates may apply.

Opt-Out Process:

To opt out at any time, you can reply STOP to any SMS message. You may also contact us at [email protected] to manually remove your phone number from our messaging system.

Carrier Liability:
Mobile carriers are not liable for delayed or undelivered messages.

6. Client Responsibilities:

-Provide accurate and up-to-date business information.

-Respond to leads generated by Crowntech promptly and professionally.

-Ensure that their services and products comply with local, state, and federal regulations.

7. Term and Termination:

The term of the service agreement will be specified in the individual client contract. Either party may terminate the agreement with a written notice of 30 days. Early termination may result in additional fees as outlined in the contract.

8. No Guarantee:

While we aim to generate high-quality leads, we do not guarantee a specific outcome. Success depends on multiple factors, including the client’s ability to follow up with leads and convert them into customers.

9. Limitation of Liability:

To the fullest extent permitted by law, CrownTech will not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages.

10. Indemnification:

You agree to indemnify and hold CrownTech and its affiliates, officers, agents, and employees harmless from any claim, demand, or damage, including attorney’s fees, arising out of your breach of these Terms or any violations of law or the rights of third parties.

11. Intellectual Property:

All content, including but not limited to text, logos, graphics, and software, is the property of CrownTech or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works based on our content without our prior written consent.

12. Governing Law:

These Terms will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13. Changes to the Terms:

We reserve the right to modify these Terms at any time. Clients will be notified of any changes via email or on our website. Continued use of our services after changes have been posted constitutes acceptance of the updated Terms.

14. Age requirment:

By accessing or using this website and our services, you represent and warrant that you are at least eighteen (18) years of age.

Our services are intended solely for individuals who are 18 years of age or older. We do not knowingly collect, use, or solicit personal infromation from individuals under the age of 18. If you are under 18, you are not permitted to use this website, book appointment, or provide any personal information to us.

If we become aware that we have collected personal information from an individual under the age of 18 without verified parent consent, we will take steps to delete such information promptly. By using our webiste or services, you confirm that you meet this age requirment and have the legal capacity to enter into this agreement.

15. Contact Information:

If you have any questions about these Terms, please contact us at [email protected].